Effective date: April 17, 2026 · Contact: support@aicvcreate.com
1. Scope
This policy describes how we collect, use, and share personal information in connection with the AICV Create website (including aicvcreate.com), our resume builder and related tools, and optional paid subscriptions. Our processing of payment card data is handled by Stripe; we do not store your full card number or CVC on our servers.
2. Information we collect
2.1 You provide
- Account details such as name, email address, and password (stored using industry-standard protections).
- Resume and career content you enter into the builder (used to provide the service and, where you enable it, AI-assisted features).
- Messages you send to support (e.g., via email or contact forms).
2.2 Automatically
- Technical data such as IP address, browser type, device type, and general location (e.g., country) derived from IP.
- Usage and diagnostic data to operate, secure, and improve the service (e.g., errors, performance metrics).
2.3 Payments (Stripe)
When you purchase a paid plan, payment information is collected and processed by Stripe, Inc. We receive limited information from Stripe needed to manage your subscription (for example, subscription status, last four digits of the card, and billing country)—not your full card number. Stripe’s use of data is governed by its own policies and applicable law.
3. How we use information
- To provide, maintain, and improve AICV Create (including templates, export, and account features).
- To process payments and prevent fraud (via Stripe and our own security measures).
- To communicate with you about your account, service changes, or support requests.
- To comply with law and enforce our Terms & Conditions.
4. AI features
If you use AI-assisted writing or similar features, your prompts and relevant resume text may be sent to our AI providers solely to generate suggestions for you. See our AI & Digital Product Disclaimer for limitations on AI output.
5. Sharing
We do not sell your personal information. We share data with service providers who help us run the product (e.g., hosting, email, analytics, payment processing with Stripe, and AI inference where applicable), subject to appropriate safeguards and contracts.
6. Retention
We retain information as long as your account is active or as needed to provide the service, comply with law, resolve disputes, and enforce our agreements. You may request deletion of your account subject to legal and operational requirements.
7. Security
We use technical and organizational measures designed to protect your information. No method of transmission over the Internet is 100% secure; we work to follow best practices and limit access to personal data.
8. Your rights
Depending on where you live, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. Contact us at support@aicvcreate.com to make a request.
9. International transfers
If you access the service from outside the country where we operate servers, your information may be processed in countries with different data protection laws. We take steps designed to ensure appropriate protection.
10. Children
AICV Create is not directed at children under 16, and we do not knowingly collect their personal information.
11. Changes
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date above.
Questions? Email support@aicvcreate.com.